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Know your travel rights before you travel – Hayes

Know your travel rights before you travel – Hayes

70% of Irish holidaymakers travel to an EU country. Strong laws cover cancelled and delayed flights.

Fine Gael MEP, Brian Hayes has highlighted EU laws concerning flights within the EU and urged holidaymakers to know their rights before traveling. The Dublin MEP also advised holiday makers to ensure they travel with their European Health Insurance Card.


“August is traditionally a very busy time for airlines across Europe. 70% of Irish holidaymakers travel to an EU country. Unavoidable delays will naturally occur. If a flight is cancelled or delayed EU law states passengers must be given a choice between re-routing to your final destination or a refund. Airlines are required to provide passengers with information, care and assistance, and compensation in certain circumstances.”

“Not enough is being done to get the message out especially this time of the year as families head off to the sun. If you are flying from any airport in the EU and your plans are disrupted, you have rights and entitlements under EU law.”

“Airlines are required to inform passengers about their rights. If an airline cancels a flight, they must provide each passenger with a written notice setting out the rules for compensation and assistance. A similar notice must be issued if a flight is delayed by more than two hours.”

“I’m also asking holidaymakers to ensure they have their free European Health Insurance Card before they travel. As an Irish resident you are entitled to get healthcare through the public system in an EU country if you become ill or injured while on holiday. But you must have a European Health Insurance Card or EHIC (formerly known as the E111). New or replacement cards can be obtained through the HSE.”

“As an EU citizen you have many benefits, but it’s vital that people ‘know before they go’. The European Consumer Centre ( in Dublin provides details on all the various European consumer rights” concluded MEP Hayes

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